This portal is for new warranty submissions only. We also offer additional maintenance and service options for non - warranty work.
Every new home built and sold by Frankel Design Build, includes a new home warranty through the ACES program.
This submission form is for warranty items and is not to be confused with items included in your “Final Completion List.” If you feel that any of those items have not been completed in a timely manner, please contact Frankel management. If you have a persistent plumbing leak, a water leak requiring whole home shut off, sewer line backing up, or all of your A/C units are inoperable, after-hours work may be offered. All other warranty work will be addressed during regular business hours (M-F, non-holidays).