Warranty Claims

Need to make a warranty claim?

This portal is for new warranty submissions only. Please complete and submit the form below, a member of our team will be in touch.

For Home & Pool Care Requests, please click here.

Warranty Claim Form

This submission form is for warranty items and is not to be confused with items included in your “Final Completion List.” If you feel that any of those items have not been completed in a timely manner, please contact Frankel management.

Name*

Email*

Website*

Phone Number*

Property Address*

Street Address

City*

Is this a New Warranty Request?

Yes No

Is this an emergency or urgent issue requiring immediate attention?* If you have a plumbing or water leak requiring whole home shut off, sewer line backing up, or all of your A/C units are inoperable, after-hours work may be offered. All other warranty work will be addressed during regular business hours (M-F, non-holidays).

Yes No

Has a Frankel Project Manager already been notified of this warranty request?

Yes No

Have you already contacted the original contractor or manufacturer?

Yes No

Description of Request*

Upload Photo(s)/Video(s)/File(s)

Select Files No file chosen

Frankel Warranty Program

• For a period of one year, the workmanship and materials shall be free of construction defects.

• For a period of two years, the plumbing, electrical, heating and air conditioning delivery

systems shall be free of construction defects.

• For a period of ten years, the major structural components of the home shall be

free of construction defects.

*This is a high-level summary of express warranties generally offered by Frankel Design Build to new home construction clients and is provided for convenience purposes only. For the particular terms and conditions of warranties available, clients should refer to their signed agreement with Frankel Design Build exclusively, which is fully inclusive of all representations and express warranties made by Frankel Design Build.

Additional maintenance is available for existing home owners.

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Warranty Claims

Need to make a warranty claim?

Warranty Claim Form

Frankel Warranty Program

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